We hope you are delighted with your Letter B purchase, but if you decide you no longer want to receive or keep your order, you can return it within 30 days from the delivery date.
Please note: For hygiene reasons, opened body lotions cannot be returned unless faulty.
The right to return will also not apply to any product that has been opened or shows any signs of use, or sealed goods – due to health protection or hygiene reasons (unless it is non-conformity or the item is defective). You may, however, return your unused and non-personalised product(s) in its original packaging for a refund. However, products which by reason of their nature are liable to deteriorate or expire rapidly will be subject to review.